For a team to function effectively, all members must have a clear understanding of their individual roles, responsibilities and goals. Without this clarity, team members can feel lost, overwhelmed or unsure of what’s expected of them. Imagine a football team where each player doesn’t know their position or role on the pitch. Without a clear structure, the game would quickly become chaotic. Similarly, a clear structure in the work environment provides guidelines and expectations that everyone can work from.
Psychological safety is the factor that forms the foundation for the next four factors. It can’t be overstated how essential psychological safety is for employees to flourish and the organisation to grow.